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Srsly, that simple act of creating an analog feedback mechanism via a back channel was very un-MS, and hopefully they get that, and use it.
Funny, I just bought a new Dell Vostro ($350, come on, can't beat it) ONLY because I am saving for an Apple Mac Book pro! I NEVER thought I would switch but, all I can think about is "New laptop, same old OS".
I have Vista on a new Dell (again, I work for myself full time, so, on a budget)and I HATE IT!
Great blog. Great to see another JWU grad doing their thing!
I didn't know you before Twitter told me you were following me. Pretty cool digs here, and Startupweekend is cool. How did you find me?
Regarding Microsoft, read aloud with Darth Vader-like voice: "Don't be too proud of this technological terror you've constructed. The power of open networks is insignificant next to the power of Microsoft."
I don't understand why everyone is so up in arms about Microsoft being buggy, predatory, not-in-the-least-bit-interested-in-your-pathetic-feedback. It's not like this is anything new, and it's what got them to their awesome power in the first place. I'm not saying what they do is best for everyone, I'm saying what they always do is certainly best for them. You should have seen them under attack at Harvard's 2006 Cyberposium (best tech event IMO). Listening to Google's head of OpenSource pull the sleeves up and brawl on a one hour panel with the Microsoft VP, who was very uncomfortable and defensive, was worth the $20 admission alone.
Let me give a personal analysis of why Microsoft knows how to position itself to dominate future trends. It stems from my understanding of semantic web, web 3.0, or implicit web. (Whatever your term/def.)
I've heard this subject talked about in two ways by people that I consider most knowledgeable:
1) A "genius" older mathematician and geek from Russia, who's small internet security company was bought by Microsoft, and who confided in me during lunch after speaking at the HBS "Cyberposium" last year. He started by saying, "this is something I should not be saying about Microsoft's plan for web 3.0 vision and plan". ROFL
He gave me a very technical explanation, but I believe the gist is that his company is at the forefront of their plan, the very reason it was acquired at such a high price, after an intense auction-battle with another he wouldn't name (Google?), and he simply called the plan, "ghost".
Sound weird? I thought so too.
He explained that information, programs, and all your "files" will not exist on any of our own devices anymore, but merely be ghost reflections of files, processes, applications, etc, that are running inside Microsoft. This is not like logging into GMAIL and using Google's online tools he explains, but more like what TheFoundry.com group thinks of implicit web here, http://www.foundrygroup.com/blog/archives/2008/...
"... it quickly became apparent to us that the computing tools we used every day would need to evolve to help us cope with the familiar (yet ever increasing) problem of information overload."
As the Microsoft guy, aka "genius" from now on, put it: "What you're looking at is only a reflection created by our servers, but your reflection, in terms of both data (like pictures) and tools (like GMAIL), will be completely unique from anyone else's, based on you. Your applications will be hybrids of thousands of other programs to meet your needs the best." Kinda creepy, and as you can see, I don't fully grasp the explanation either. It sounded beyond nerdy, a language I am conversational in, and bordered schizophrenia.
2) The second explanation is "AI" and what I always felt the next natural progression from web 2.0 "cloud" effects would be, and Google founder, Sergey Brin, confirmed my hypothesis the first time I heard him say it (I'm certain he thought of it long before me, but it is logical for anyone to come to this conclusion themselves. He's been preaching about AI for a long time.)
This explanation differs from "genius", because not only is your "stuff", as we can call it, evolving to your needs, it's offering preemptive solutions to problems you are not aware of yet. So, if you're always buying the same crap at the same rates and times, going to the same places, seeing the same people, and having rational preferences, why wouldn't a commerce platform start correctly guessing my next purchases exactly at the right time, and being so good that I authorize the company to make decisions for me? That's really what I want out of a financial services firm anyways.
In this model, TurboTax doesn't ask you questions and you never even have to think "I have to do my taxes". Taxes are already done and your return is automatically optimized real-time with your daily action.
I'm not saying any of what I just wrote is the exact definition of what web 3.0 is , or is not. I'm saying that I don't think anybody knows exactly, and I favor Sergey over "genius".
A lot of people are discussing these topics lately. Look at Adonomics.com' blog and Shop.com founder, Lee Lorenzen's argument for a $100B Facebook Valuation. It's a chapter straight out of Microsoft's book. After all Microsoft paid $200+ M for 1% of Facebook, or close to those numbers, valuing Facebook at $20B. Oh, and the entire social network industry revues are only $700M, with MySpace accounting for $600M.... (No comment.)
Very similar themes to my old business model, and these of my blog entries:
http://imagdg.com/?p=1669
http://imagdg.com/?p=1677
http://imagdg.com/?p=6
and a friend's blog: http://jeremystein.net/post/30002859
The End
The problem with the event is that there wasn't a clear understanding by the session leaders of who was in the room and how to adjust the content, discussion, and engagement accordingly.
Overall, however, I was VERY encouraged by the MS mindset overall. After working with them in 2000-2001, I swore I would never ever work with them again. But having seen where they're at, I'm more than happy to help.
Are they there yet? Nope, not by a long shot. But they're getting there.